Privacy Policy

Data Collection and Processing

We collect and process the following types of information:

• Onboarding information (sociodemographic information, dietary preferences, nutrition goals)
• Loyalty card data (if you choose to connect)
• App interaction data (usage patterns, feature engagement)
• Device information and technical data

How We Use Your Data

To generate chatbot responses, your query-related anonymized data may be processed by third-party service providers (including OpenAI, Google Gemini). Data is processed and stored within the European Union.

Data Retention

Personal data is retained for up to 10 years, unless you request earlier deletion.

Technical and anonymized data may be retained longer for service improvement.

Data Sharing

We may share or publish anonymized data for research, market analysis, or commercial purposes.

We will NOT sell your identifiable personal data without explicit consent.

Data may be shared with:

• Service providers under strict confidentiality agreements
• Legal authorities when required to comply with legal obligations

Your Data Rights

You have the following rights:

• Access your personal data and request copies
• Correct inaccurate or incomplete information
• Delete your personal data ("right to be forgotten")
• Revoke consent for data processing at any time
• Object to certain types of processing
• Request data portability